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Terms of service

Draft — pending legal review

Last updated: 2026-07-13 (draft)

These terms govern your use of TapID. By using the service, you agree to these terms.

Eligibility

You must be at least 18 years old and authorized to enter into contracts to use TapID. You represent that you have the right to bind your business to these terms.

Service description

TapID provides tools to manage loyalty programs and pass-based transactions. We deliver the service on an "as-is" basis. We do not guarantee uninterrupted service.

Accounts and access

You are responsible for maintaining the confidentiality of your login credentials. You agree to notify us immediately of any unauthorized access. You are liable for all activities under your account.

Credits and billing

TapID operates on a credit-based system:

  • Pass credits: each session pack pass costs credits. Credits are purchased via in-app purchase or manually seeded by TapID.
  • Credit balance: your business maintains a credit balance that decreases with each pass issued.
  • Refunds: credits are generally non-refundable except as required by law.
  • Pricing and changes: we may change pricing with 30 days' notice. Continued use constitutes acceptance.

Acceptable use

You agree not to:

  • Use TapID for illegal purposes or in violation of any law
  • Attempt to gain unauthorized access to our systems
  • Reverse engineer or decompile any TapID software
  • Use the service to harm others or create a hostile environment
  • Spam, harass, or abuse members or staff
  • Send unsolicited marketing messages without proper consent
  • Scrape or extract bulk data from the service

Member data responsibility

You are responsible for collecting member consent before storing their contact information. You agree to comply with all applicable privacy and data protection laws. TapID is not responsible for your use of member data.

Intellectual property

TapID's software, design, and content are our property or licensed to us. You may not copy, modify, or distribute TapID's intellectual property without permission. Your branding and customizations remain your property.

Disclaimers

To the maximum extent permitted by law:

  • TapID is provided "as is" without warranties of any kind
  • We do not warrant that the service will be error-free or uninterrupted
  • We are not responsible for lost data, business interruption, or indirect damages
  • Apple Wallet and the Apple Push Notification service are provided by Apple. We are not responsible for their operation or failure.

Limitation of liability

To the maximum extent permitted by law, TapID's total liability for any claim shall not exceed the fees you have paid to us in the 12 months preceding the claim. In no event shall we be liable for lost profits, lost data, or indirect damages.

Termination

You may terminate your account at any time by contacting support. We may suspend or terminate your account if:

  • You violate these terms
  • You violate applicable laws
  • You fail to pay required fees
  • We believe your use harms our service or other users

Upon termination, your data remains yours. You may export or delete it within 30 days.

Governing law

These terms are governed by and construed in accordance with the laws of [JURISDICTION], without regard to its conflict of law principles.

Contact us

For questions about these terms, contact us at:

support@tapid.cloud

Changes to terms

We may update these terms from time to time. We will notify you of material changes and require your acceptance before the changes take effect.

Terms of service | TapID