Loyalty & digital membership
Turn every visit into a reason to come back
Launch a branded loyalty or membership program that lives on your customers' phones. Enroll members in seconds, reward purchases or visits, and understand what keeps them returning — without asking them to install another app.
- No customer app
- iPhone & Android
- Set up in days
Built for cafés, restaurants, gyms, and growing local businesses.
Cedar Coffee
ActiveStamps toward your next free coffee
6 / 8
One platform, several ways to keep members coming back
The problem
Repeat business is hard to earn and easy to lose
Most local businesses already know regulars matter. The tools to encourage them are the weak link.
Paper stamp cards get lost
Customers won't download an app
Spreadsheets don't scale
No usable reporting
Session cards get shared or lost
How it works
Three steps at the counter
From joining to the next visit, the whole flow stays simple for your team and your members.
1
Enroll the member
Staff take the member's phone number and share their digital card through a link. The member saves it to the wallet already on their phone.
2
Reward each visit
Scan the card's QR code or find the member by phone, then record a purchase, visit, stamp, or session in seconds.
3
Bring members back
Members see their progress and rewards update on their card, while you review visits, redemptions, and retention from one dashboard.
Why businesses choose TapID
Outcomes first, not a feature checklist
Everything here exists to do one thing: bring customers back more often.
Make joining effortless
Members enroll with a phone number and a link — no app, no account setup, no friction at the counter.
Stay on the customer's phone
Your branded card sits in the wallet they already use, so your business stays a tap away between visits.
Give staff a practical workflow
Scan a QR code or look up a phone number, record the action, and move on — nothing to train for long.
Support different reward models
Reward by purchase amount, by visit, or with a digital stamp card — whatever fits how your customers already behave.
Understand member activity
See who's active, who's slipping, and what members are redeeming, so your decisions rest on real behaviour.
Stay consistent across locations
Run the same program, rules, and member records across every branch, with owner-level reporting on top.
Replace lost cards, not memberships
If a member changes or loses their phone, re-share the card — their points and sessions are kept safe by TapID.
See it in action
The operating workflow, not a screenshot tour
A quick look at what your members and your team actually see day to day.
Cedar Coffee
ActiveStamps toward your next free coffee
6 / 8
Find a member
Member
Loyalty member · joined this year
Points
240
Visits
12
Visit recorded
Overview
Last 30 daysMembers
1,284
Active
612
Visits
3,940
Redeemed
218
Solutions by business type
Built around how your business earns repeat visits
The right program looks different for a café than for a gym. TapID fits each.
Cafés & restaurants
Turn regulars into a program without paper punch cards.
- Purchase-based rewards
- Visit rewards
- Digital stamp cards
- Reward redemption
- Repeat-visit analytics
Gyms & studios
Sell and track prepaid sessions with a clear record for everyone.
- Digital session packs
- Remaining-session visibility
- QR check-in
- Renewals
- Attendance & activity
Multi-location businesses
Run one consistent program across every branch.
- Shared member records
- Staff & location controls
- Consistent program rules
- Owner-level reporting
Loyalty models
Choose how members earn
Pick the model that matches how your customers already spend, and change it whenever you need to.
Reward by purchase amount
Reward by visit
Digital stamp card
Session packs
A different problem, solved separately: sell prepaid sessions, count each check-in down, and show what remains. Built for gyms, studios, classes, and appointments.
Owner visibility
See whether the program is actually working
Your dashboard turns everyday activity into a clear picture — no analytics background needed.
- New member enrollment
- Active members
- Visits over time
- Rewards redeemed
- Outstanding points
- Value expiring soon
- Passes needing attention
- Staff activity
Overview
Last 30 daysMembers
1,284
Active
612
Visits
3,940
Redeemed
218
The customer experience
Simple for members, nothing to install
The details that make members comfortable joining — and that keep their membership safe.
No separate app to download
Tied to a phone number
Re-share on a new phone
Balances stored safely
Always a fallback
Your brand
It looks like your business, not ours
The member card carries your identity, in English and Arabic.
- Card background color
- Business display name
- English & Arabic titles
- Your logo and icon
- Supported card templates
Cedar Coffee
Your color, your name
Beirut Barbell
A different business, same platform
Trust, privacy & reliability
Your data stays yours, and members' details stay protected
The safeguards that matter to a business owner, without the jargon.
Each business sees only its own data
Staff permissions are controlled
Sensitive changes are server-validated
Member contact details are protected
Privacy deletion controls
Activity is recorded
Pricing
Simple plans, priced to your business
Pay for your business size and the capabilities you turn on. Pilot pricing is available for early businesses, and multi-location plans are available.
Starter
For a single café, bakery, or studio getting started with digital loyalty.
Set with your demo
- One loyalty program (points, visits, or stamps)
- Branded digital member cards
- QR scan & phone lookup at the counter
- Owner dashboard & activity
Growth
Most popularFor established businesses that want session packs and deeper visibility.
Set with your demo
- Everything in Starter
- Session packs for prepaid visits
- Rewards catalog & redemption
- Retention & expiring-value reporting
- Multiple staff members
Multi-location
For businesses running the same program across several branches.
Set with your demo
- Everything in Growth
- Shared member records across locations
- Per-location staff controls
- Consistent program rules everywhere
- Owner-level cross-location reporting
Final pricing is set with you during your demo — no surprises, no long-term lock-in.
Questions
The things owners ask first
Do customers need to install an app?
No. Members save a digital card to the wallet already on their phone, or open it as a live web card. There's no TapID app for customers to download.
Does it work with both iPhone and Android?
Yes. iPhone customers add the card to Apple Wallet. Android customers open a live web card that always shows their current balance, and can add a Google Wallet card where available.
How are members enrolled?
Staff take the member's phone number at the counter and share their card link. Enrollment takes seconds and doesn't interrupt service.
Can staff find a member without the card?
Yes. Staff can look a member up by phone number to record a visit or redeem a reward, so a forgotten card never blocks the counter.
Can I run a stamp-card program?
Yes. A digital stamp card works just like a paper punch card — one stamp per visit, a reward when the card is full — without the paper.
Can TapID manage gym sessions?
Yes. Session packs let you sell prepaid visits, count each check-in down, handle renewals, and show members exactly how many sessions remain.
See how TapID could work for your business
Tell us how your members earn today, and we'll show you the relevant workflow and the setup involved.
No commitment. We'll review your business, demonstrate the relevant workflow, and explain the setup required.